Frequently Asked

Questions

Hola! Here I'm putting together all the answers to frequent questions, so you can have a better idea of what's it like working with me.

Also, feel free to drop by my blog post about the Questions you Should Ask your Wedding Photographer, where you can see important topics you should consider when booking your wedding photographer, and my answers to them, of course.

Anything I didn't cover here? Feel free to contact me for information on pricing and services for wedding and engagement photography.

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Background & Business

EXPERIENCE

Last December I celebrated my 13th year in the wedding industry. From these 13, I’ve been exclusively working on weddings for the last 11 years, as I love working them so much and the complexity of such events and their planning deserve my full attention.

By the time I'm writing this, I've documented little over 400 happy unions.

I'm currently based in Guaynabo, Puerto Rico. 15-minute drive to San Juan. However, I'm available for travel anywhere in the world for your special day!

It doesn't matter if your wedding is a 2-hour elopement or a full-day celebration, I only work on one wedding per day to ensure that all my attention and energies are focused on you. Also, I don’t send others to shoot for me, hence why I book just one wedding.

Yes, I LOVE to travel both nationally and internationally. If you're tying the knot anywhere cool, I'd love if you take me with you.

That would require an added fee for airfare, transportation, and lodgement, but contact me with the details and I'll sort that out for you. I do not charge travel fees for weddings or sessions in the main Island of Puerto Rico, though.

Yes. I'm covered in case there’s an accident caused by me, my staff, or my equipment. Never have used it, though. 🙂

Totally! My team and I welcome, appreciate, celebrate and service all kinds of families in love!

Of course, I've been witness to many happy unions, I'll be happy to provide a signature for your legal marriage certificate. 

Covid-19

QUESTIONS

Yes! Although I'm limited to the current executive orders and CDC restrictions, I available for wedding events and portrait sessions during this time. My availability has been impacted by the surge of bookings post-COVID, so check out my calendar, here: https://camillefontz.com/availability

That being said, I'll be happy to create beautiful imagery for clients using upgraded safety measures. Safety measures may include wearing masks, keeping my distance, and signing a COVID liability waiver.

As a non-incorporated territory of the U.S., Puerto Rico abides by the Federal Law. Established restrictions on travelers' entry in the U.S. apply to the Island. For more information, visit the CDC. The Island is currently open for visitors, but might requires a negative COVID-19 result, or vaccine proof to avoid a quarantine upon arrival. 

You can find the latest information at the Puerto Rico Tourism Company travel advisory. Also, fill and submit the TravelSafe form before your arrival for ease of entry.

While I completely understand the uncertainty of making travel and wedding plans, booking services during an active pandemic emergency is a risk that has to be assumed by both parties. Due to the massive wave of cancellations during the 2020 COVID-19 crisis, I cannot offer refunds on non-refundable retainers for clients hiring after March 2020.

All clients in need of rescheduling due to COVID-19 travel or gathering restrictions will be provided a credit for all the money paid for later dates within my availability. All rescheduling fees will be waived, obviously, as this is out of our hands.

But, if you asked me, I'd rather have you booking me last-minute than feel like I owe you money later!

Shooting &

STYLE

My wedding photography has a contemporary style and feel to it: I mix editorial, photojournalism and portrait work in a way that covers all the moments and details on your wedding day.

We always schedule about 15-20 minutes for directed couple portraits, but that’s not my sole focus. I love to let you guys enjoy your wedding while I capture those awesome memories for you.

My current answer to all photo-related anxieties is: making you look good and feel comfortable is my job, not yours! 

Usually, I don’t pose-pose couples. I just let you be yourselves in front of the camera, with the needed coaching to ensure you look your best.

My goal is to make you look good, look happy, and feel intimate with each other. So I will be working all day towards that! All I need from you is a cheery mood, to speak up if something isn't working, and to be in love with each other! 

If I could describe the "wedding day experience" with me in three words, I'd say: organized, fun, and lighthearted.

A month before the wedding, we do a consult, usually through an online questionnaire, where you share all the details and things you're expecting from your wedding photography. I then use these details to craft a wedding photography timeline that will help us achieve all those goals without feeling the time crunch.

Here's the full description of a wedding day with me. 

I use a combination of full-frame professional Nikon bodies, lenses and speedlites. They vary depending on the requirements for each wedding, always looking for the best image quality and perspective to capture the particulars of each event.

If you're wondering what's in my camera bag right now:

  • Nikon D4s
  • (2x) Nikon Df
  • Nikon D600
  • Nikkor 70-200mm f/2.8
  • Nikkor 24-20 f/2.8
  • Nikkor 16-35 f/4
  • Nikkor 85mm f/1.8
  • Nikkor 135mm f/2.0
  • Sigma Art 35mm f/1.4
  • Sigma Art 50mm f/1.4
  • Sigma Art 85mm f/1.4
  • (3x) Nikon SB-700

You can read more about my gear on this Sharing Wednesday article.

As every industry professional would, I’m ready for whatever lightning/space condition I might find in your wedding day. I bring my own flash lighting, which will aid me in capturing your event with the best image quality possible.

Just one remark: my lighting does not substitute ambient lighting, so please don't rely on my gear for lighting your event!

I bring assistants to all my wedding events, and sometimes, if the complexity is more than usual, I'll bring a bigger team.

However, all images and artistic content are completely under my control, all the photographic work you see in my webpage is shot & edited by me.

After the

PROJECT

A few days after the wedding, you will see a sneak peek of one of my favorite images of your event on social media.

Two weeks after the wedding, you and your guests will have unlimited access to all wedding photos through an online proofing gallery.

During that time, I’ll be quickly working on your preliminary album design so I can show it to you ASAP. Product deliveries are usually done 1-3 months after the wedding, depending on whether its low or high wedding season and the client’s response & approval time.

I do not like making my clients look like something they're not. So I don't do or recommend extreme "photoshopping" such as body image changes or skin softening. This being said, I take care of the posing and shooting techniques I use so my clients look their best straight out from the camera.

Taking flattering and well-thought images reduce tremendously the amount of retouching needed on the images. Most editing comprises of lighting and color correction, cropping/straightening, and blemish removal, so your images are perfect and ready to print/share.

You will get all of them! I usually deliver about 400-700 photos, depending on the length and complexity of the event.

Booking &

PRICING

Portrait sessions start at $500, elopement photo packages start at $700, and wedding photography collections start at around $2,600.

I have recommended packages that fit most of my clients' needs, but I'll be happy to customize for you!

I have both options: full coverage, or packages by the hour.

All collections have variable coverage hours depending on your needs and priorities for your wedding day. Prior to the wedding, we'll craft a wedding photography timeline together which will optimize the time and coverage within your booked package.

Yes, can do! On the pre-booking consultation, we'll talk (or e-mail) about a suggested photography timeline that fits all your interests, and I'll be happy to recommend the best coverage options for you! However, I have a 3-hour minimum limit for weekend weddings (Friday to Sunday).

No matter how big or small, I only book one project per day, I save the date for confirmed clients only through a contract signing and $500 retainer fee.

To guarantee completion and continuity of my services, the remaining balance shall be paid in full 30 days before the wedding, or on the session date if it's for a portrait shoot.

I have a convenient online booking and payment system, and most payment forms are accepted.

My green, digital business model likes PayPal, Google, Venmo, or ATH Movil payments, but you can also make payments through check, cash, or bank deposits.

Recent

BLOGS

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